AudioBulb Support

Set-Up Video

FAQ’s


  1. 1.There is no music coming out of the Bulb, what should I do

  2. Verify that there is electricity to the Bulbs.

  3. Double check to see that the correct music source is selected.

  4. Try re-pairing the bulbs with docking station, please refer to the Pairing Guide on page 14.

  5. Do not install these bulbs on a socket with dimmer switch.

  6. Make sure iPhone is UNLOCKED before docking for full compatibility.


  1. 2.There is buzzing coming from the speakers, how can I eliminate it?

The maximum distance between the base and the bulb should not exceed 50 to 100ft depending

if there is interference, clear the air space that may be blocking the signal. It is also

recommended to have clear space between other wireless products, such as wireless phones or

internet routers.


  1. 3.There is no music coming out of the Bulb, what should I do?

  2. Verify that there is electricity to the Bulbs.

  3. Double check to see that the correct music source is selected.

  4. Try re-pairing the bulbs with docking station, please refer to the Pairing Guide on page 14.

  5. Do not install these bulbs on a socket with dimmer switch.

  6. Make sure iPhone is UNLOCKED before docking for full compatibility


  1. 4.There is a buzzing coming from the speakers, how can I eliminate it?

The maximum distance between the base and the bulb should not exceed 50 to 100ft depending if there is interference, clear the air space that may be blocking the signal. It is also recommended to have clear space between other wireless products, such as wireless phones or internet routers.


  1. 5.How do I maximize performance for my AudioBulb system?

  2. It is recommended to place the docking station at least 10 feet away from any wireless device, such as a router.

  3. For optimal sound performance, AudioBulbs are recommended to be mounted on an elevated position such as ceiling or pendent lights.

  4. Concrete walls and metallic lam shades may impact wireless signal. Avoid obstacles between the docking station and the AudioBulb for best performance.


  1. 6.Why is my music fading in and out?

Reposition the docking station to allow clear path between the base unit and bulbs.


  1. 7.Why do some of the music control buttons appear to not function properly?

The docking station may not be transmitting information fully. Please ensure the device is fully docked. If problem persist, remove the device from the station and try again.


  1. 8.My question is not answered, where can I get more support on this?

Please call us, toll free, at 1-866-909-3550 for troubleshooting and warranty services. Please have the receipt information handy.

Pairing AudioBulb and Setting Zones Video

Reset AudioBulb Video

Download
User ManualAudioBulb_Support_files/GN_5LS%20GN%20EN%20Manual%2082-329-00110%20%28final%29.pdf
Download
User ManualAudioBulb_Support_files/GN_5LS%20GN%20EN%20Manual%2082-329-00110%20%28final%29_1.pdf

GiiNii Tech Corporation - 2160 Lundy Ave. - Suite 210 - San Jose, CA 95131 - 1 (866) 909-3550

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