Contact Us

Customer Service

Telephone
Call Toll-Free 1-866-909-3550 – Our helpful customer service reps will do their best to answer all of your questions. If they can’t, they will alert us and we’ll get back to you.

Hours of Support:
Monday – Friday: 7am – 7pm, West Coast Time
Saturday & Sunday: 9am – 6pm, West Coast Time
National Holidays: Closed
Languages Supported: English, Spanish, French

E-mail
Send us an email at at CustomerService@GiiNii.com with your question or comments and we’ll get back to you promptly.

Live Chat Webinars
We have regularly scheduled chats with GiiNii technical teams to answer any questions you may have. Look for the next Webinar at the bottom of the Product Page for your particular unit.

Technical Support

Find detailed information about your particular product under Frequently Asked Questions

Human Resource Inquiries

We are always open to expanding our team with individuals who connect with and are passionate about our brand and our mission. We offer the opportunity to share the experience of building a global brand with many avenues for growth.
Email us at JoinUs@GiiNii.com to submit your resume or if you have any human resource related questions.

Retail Sales Inquiries

For inquiries regarding reseller or distributor information for North America, please email Sales@GiiNii.com.

Press Inquiries

For all press inquiries please contact pr@giinii.com

US Corporate Office
GiiNii International Corp.
7060 Koll Center Parkway
Suite 340
Pleasanton, CA 94566